Returns & Exchanges
We expect that you will love our products, but in the event you would like to return an item or exchange an item for a different size, style or color, we will happily accept items in their original condition and original packaging within 15 days. If you would like to return/exchange your items please contact us at info@juDanzy.com with subject line “Returns” so that we can provide you with a return confirmation number & return mailing address. Packages will only be accepted with a return confirmation number, so please contact us BEFORE you ship your package.
Shipping and handling fees are non-refundable and return shipping costs are the responsibility of the customer.
Discounted, Sale or Final Sale items are not returnable at anytime. We do not accept returns on seasonal items.
If you bought your product from a retail distributor, other website, or third party, we are unable to return or exchange the item(s) and you should contact the company you purchased from. Wholesale order returns are subject to a restocking fee. Please contact us for details.
At juDanzy we pride ourselves on providing quality products at affordable prices. However, we do understand that rarely you may receive a damaged or defective item. These will be replaced at no cost to the customer within 14 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 14 days from the date of purchase at no cost to the customer.
If you have any questions regarding our return policy or about whether your purchase qualifies to be returned, please do not hesitate to call us at 855-juDanzy or via email email at firstname.lastname@example.org